Stress at work is increasing and will cost corporate America a fortune. Some estimate that 80% of healthcare costs associated with stress, and these costs go right to the bottom line.
According to CNN Money.com, Americans spent more than $ 17000000000 for anti-depressants and anxiolytics in 2002 of 10% over the previous year and almost 30% over a period of two years.
The Institute for Management Excellence reports that American industry spends more than $ 26000000000each year for medical expenses and disability payments with another officer $ 10000000000 for lost workdays, hospitalization and early death.
In addition to these impressive figures, the stress takes its toll for the additional costs of quality control, legal problems, missed opportunities, poor performance, poor attitude and training.
We can not do much for the skyrocketing costs for medical care and medicines, but we can take immediate steps to control the ten leading causes ofStress as the global economic roundtable and Economic Committee for Mental Health and Addictions identified.
The countdown is running:
10 "Workload" - Employees report that they are often stressed when they have to do little or too much. Managers need to share responsibilities and help employees prioritize work that needs to be done. Make sure you understand the impact before moving responsibilities. Consider the cost of stress before increasing the workload or hire someone morePeople.
9 "Random interruptions" - telephones, pagers, take walk-in visits and requests from supervisors to spontaneous increased stress. To reduce the time management, delegation of responsibilities and clarification of expectations of these stressors. 8 "Pervasive uncertainty" - Stress levels increase rapidly when people are confronted with new requirements and procedures. Keeping people informed controls stress and increases productivity. Put the details in a note so that they can controlthe facts according to your explanations.
8 "Pervasive uncertainty" - Stress levels increase rapidly if we are faced with new requirements and procedures. Find out what's going on and helps keep the staff informed, stress and increased productivity. Write the information in a note so that you can check the facts. Employees appreciate the written analysis.
7 "Mistrust and unfairness" - These situations are still at the margins to create bad posture and lowerProductivity. It 'important to maintain open communication to avoid misunderstanding and know what people think your decisions. Managers must always build confidence and to give equal treatment - just do the right thing.
6 "unclear policies and no sense of direction" The lack of focus creates uncertainty and undermines confidence in management. Need more than a well written manual zur. Execution and clear communication are essential.
Aeveryone that receives the message, you may need to repeat the claim in a variety of ways, repetition and feedback important. Memo From political empowerment, electronic items, messages board, personal meetings and discussions in small groups.
5 "Career and job ambiguity" - If people are insecure about their work and careers, there is a sense of helplessness and being out of control. In addition to the trusted job descriptions and annual personnel reviews, people need to understandwide range of issues affecting the company.
News of mergers, consolidations, plant closures and restructuring contribute to a sense of helplessness. Management must always inform people of situations that affect their work informs, or the mill entry is added to an already stressful.
4 "No feedback - good or bad" - People want to know if it meets expectations. Consistent, written and oral, personal feedback is necessary. Some people need moreThe attention of others, but each performance is enhanced if leaders frequently affirm individual efforts.
3 "not understanding" - created to show the lack of recognition stress that endangers productivity throughout the company. There are many ways to show appreciation, but the most effective is a sincere comment on what the person means to you and the company.
2 "Lack of communications" - Poor communication leads to decreased performance and increased stress.Memos and announcements work well for managing the dissemination of information, but two-way conversation improves communication and promotes ideas and proposals, reducing stress and discomfort.
1 "The lack of control" - Stress at work is greater if the employees have, for example, looking at things that affect them. You can lose sensitivity to other stressors and give a sense of control through the involvement of employees in operational and administrative decisions and act ontheir contribution. Frontline employees know what they're talking about. Hear what they have to say reduces stress and increases productivity.
Effective managers understand that stress control is a responsibility of leadership, and give as much attention as any other management function.
Grasping the concepts and reducing stress one step at a time can be an incredible impact on profits - and the lives of all who do heavy work.
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